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Our SMS carrier partner is conducting a planned maintenance from 15 July 2026 at 13:00 PDT until 15 July 2026 at 19:00 PDT. During the maintenance window, there could be intermittent delays delivering to the below following carrier and country:



Tunisie Telecom Tunisia

Telmob Onatel Burkina Faso

Etisalat United Arab Emirates

Twilio will conduct infrastructure maintenance on the London (IE1) PoP from August 14, 2026, at 14:00 PDT until August 14, 2026, at 21:00 PDT. Overall service impact is expected to be minimal. However, there could be intermittent message delivery failures and delivery delays of up to 90 seconds during traffic reconvergence for traffic routing to and from Twilio’s IE1/London edge location.



Customers with redundant connections established across other PoPs are advised to manually redirect their traffic prior to the window to ensure a seamless failover. Non-redundant connections routing directly through the affected infrastructure will experience a brief service disruption during the switch replacement.

Twilio will conduct infrastructure maintenance on the London (IE1) PoP from August 15, 2026, at 14:00 PDT until August 15, 2026, at 21:00 PDT. Overall service impact is expected to be minimal. However, there could be intermittent message delivery failures and delivery delays of up to 90 seconds during traffic reconvergence for traffic routing to and from Twilio’s IE1/London edge location.



Customers with redundant connections established across other PoPs are advised to manually redirect their traffic prior to the window to ensure a seamless failover. Non-redundant connections routing directly through the affected infrastructure will experience a brief service disruption during the switch replacement.

Twilio will conduct infrastructure maintenance on the London (IE1) PoP from August 21, 2026, at 14:00 PDT until August 21, 2026, at 21:00 PDT. Overall service impact is expected to be minimal. However, there could be intermittent message delivery failures and delivery delays of up to 90 seconds during traffic reconvergence for traffic routing to and from Twilio’s IE1/London edge location.



Customers with redundant connections established across other PoPs are advised to manually redirect their traffic prior to the window to ensure a seamless failover. Non-redundant connections routing directly through the affected infrastructure will experience a brief service disruption during the switch replacement.

Twilio will conduct infrastructure maintenance on the London (IE1) PoP from August 22, 2026, at 14:00 PDT until August 22, 2026, at 21:00 PDT. Overall service impact is expected to be minimal. However, there could be intermittent message delivery failures and delivery delays of up to 90 seconds during traffic reconvergence for traffic routing to and from Twilio’s IE1/London edge location.



Customers with redundant connections established across other PoPs are advised to manually redirect their traffic prior to the window to ensure a seamless failover. Non-redundant connections routing directly through the affected infrastructure will experience a brief service disruption during the switch replacement.