BestNotes Status - API Errors Affecting Multiple Services – Incident details

All systems operational

API Errors Affecting Multiple Services

Resolved
Operational
Started 26 days ago

Affected

BestNotes Services

Operational from 3:09 PM to 3:09 PM

Appointment Reminder Services

Operational from 3:09 PM to 3:09 PM

BestNotes Telehealth Services

Operational from 3:09 PM to 3:09 PM

Updates
  • Resolved
    UTC
    Resolved

    Starting on 09/21/26 14:27 UTC Twilio customers experienced API errors affecting multiple services. Affected Components:
    Phone Numbers
    Account Management
    Authy > Verify
    Programmable Messaging > SMS
    Programmable Messaging > Messaging Services
    Programmable Messaging > MMS
    Programmable Messaging > Conversations
    Programmable Video > Group Rooms
    Serverless > Studio
    Serverless > Sync
    Flex > TaskRouter. The issue was resolved on 09/21/26 14:28 UTC