BestNotes Status - RateQueue Host Down Did Not Recover – Incident details

Appointment Reminder Services experiencing degraded performance

Show current status

RateQueue Host Down Did Not Recover

IdentifiedDegraded performance

Affected

BestNotes Services

Degraded performance from 2:14 AM to 2:50 AM, Operational from 2:50 AM to 4:53 AM, Degraded performance from 4:53 AM to 10:51 AM, Operational from 10:51 AM to 12:00 AM

Appointment Reminder Services

Degraded performance from 2:14 AM to 2:50 AM, Operational from 2:50 AM to 4:53 AM, Degraded performance from 4:53 AM to 10:51 AM, Operational from 10:51 AM to 12:00 AM

  • UpdateUTC

    Our engineering team has identified and mitigated the issue causing delays in messages which were presented, while no messages were lost we continue to investigate the root cause. We expect to provide another update in 8 hours or as soon as more information becomes available.

  • UpdateUTC

    Our engineering team has identified and mitigated the issue causing delays in messages which were presented, while no messages were lost we continue to investigate the root cause. We expect to provide another update in 4 hour or as soon as more information becomes available.

  • UpdateUTC

    Our engineering team has identified and mitigated the issue causing delays in messages which were presented, while no messages were lost we continue to investigate the root cause. We expect to provide another update in 2 hours or as soon as more information becomes available

  • UpdateUTC

    Our engineering team has identified and mitigated the issue causing delays in messages which were presented, while no messages were lost we continue to investigate the root cause. We expect to provide another update in 2 hours or as soon as more information becomes available

  • IdentifiedUTC

    Our engineering team has identified and mitigated the issue causing delays in messages which were presented, while no messages were lost we continue to investigate the root cause. We expect to provide another update in 1 hour or as soon as more information becomes available

  • UpdateUTC

    We are investigating delays in messages presented, while no messages are lost. We expect to provide another update in 1 hour or as soon as more information becomes available

  • InvestigatingUTC

    We are investigating delays in messages presented, while no messages are lost. We expect to provide another update in 1 hour or as soon as more information becomes available