BestNotes Status - Notice history

All systems operational

BestNotes Fresh Edition - Operational

100% - uptime
Jun 2026
Jul 2026
Aug 2026

BestNotes Classic Edition - Operational

100% - uptime
Jun 2026
Jul 2026
Aug 2026

BestNotes Classic API - Operational

100% - uptime
Jun 2026
Jul 2026
Aug 2026

Notice history

Aug 2026

Twilio Messaging Maintenance
  • Completed
    August 23, 2026 at 4:00 AMUTC
    Completed
    August 23, 2026 at 4:00 AMUTC

    The scheduled maintenance has been completed.

  • In progress
    August 22, 2026 at 9:01 PMUTC
    In progress
    August 22, 2026 at 9:01 PMUTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Update
    August 22, 2026 at 8:00 PMUTC
    Update
    August 22, 2026 at 8:00 PMUTC

    Maintenance will begin as scheduled in 60 minutes.

  • Scheduled
    July 14, 2026 at 12:43 PMUTC
    Scheduled
    July 14, 2026 at 12:43 PMUTC

    Twilio will conduct infrastructure maintenance on the London (IE1) PoP from August 22, 2026, at 14:00 PDT until August 22, 2026, at 21:00 PDT. Overall service impact is expected to be minimal. However, there could be intermittent message delivery failures and delivery delays of up to 90 seconds during traffic reconvergence for traffic routing to and from Twilio’s IE1/London edge location.



    Customers with redundant connections established across other PoPs are advised to manually redirect their traffic prior to the window to ensure a seamless failover. Non-redundant connections routing directly through the affected infrastructure will experience a brief service disruption during the switch replacement.

Twilio Messaging Maintenance
  • Completed
    August 22, 2026 at 4:01 AMUTC
    Completed
    August 22, 2026 at 4:01 AMUTC

    The scheduled maintenance has been completed.

  • In progress
    August 21, 2026 at 9:01 PMUTC
    In progress
    August 21, 2026 at 9:01 PMUTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Update
    August 21, 2026 at 8:00 PMUTC
    Update
    August 21, 2026 at 8:00 PMUTC

    Maintenance will begin as scheduled in 60 minutes.

  • Scheduled
    July 14, 2026 at 12:41 PMUTC
    Scheduled
    July 14, 2026 at 12:41 PMUTC

    Twilio will conduct infrastructure maintenance on the London (IE1) PoP from August 21, 2026, at 14:00 PDT until August 21, 2026, at 21:00 PDT. Overall service impact is expected to be minimal. However, there could be intermittent message delivery failures and delivery delays of up to 90 seconds during traffic reconvergence for traffic routing to and from Twilio’s IE1/London edge location.



    Customers with redundant connections established across other PoPs are advised to manually redirect their traffic prior to the window to ensure a seamless failover. Non-redundant connections routing directly through the affected infrastructure will experience a brief service disruption during the switch replacement.

DrFirst Notification - Scheduled System Maintenance – Production - E-Prescribing Desktop (Rcopia) – August 20, 2026, 10:00 PM ET
  • Completed
    August 21, 2026 at 4:00 AMUTC
    Completed
    August 21, 2026 at 4:00 AMUTC

    The scheduled maintenance has been completed.

  • In progress
    August 21, 2026 at 2:00 AMUTC
    In progress
    August 21, 2026 at 2:00 AMUTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Update
    August 21, 2026 at 1:00 AMUTC
    Update
    August 21, 2026 at 1:00 AMUTC

    Maintenance will begin as scheduled in 60 minutes.

  • Scheduled
    August 03, 2026 at 8:18 PMUTC
    Scheduled
    August 03, 2026 at 8:18 PMUTC

    DrFirst is performing system maintenance in our production environment on Thursday, August 20th at 10:00 PM ET.

    There is no anticipated interruption in services during this scheduled maintenance window.

    For any questions, please go to help.drfirst.com or contact your DrFirst Channel Manager.

    The DrFirst Team

    To view this notice at any time, go to: https://drfirst.statuspage.io/

DrFirst Notification - Scheduled System Maintenance – Production - E-Prescribing Desktop (Rcopia) – August 19, 2026, 10:00 PM ET
  • Completed
    August 20, 2026 at 4:00 AMUTC
    Completed
    August 20, 2026 at 4:00 AMUTC

    The scheduled maintenance has been completed.

  • In progress
    August 20, 2026 at 2:00 AMUTC
    In progress
    August 20, 2026 at 2:00 AMUTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Update
    August 20, 2026 at 1:00 AMUTC
    Update
    August 20, 2026 at 1:00 AMUTC

    Maintenance will begin as scheduled in 60 minutes.

  • Scheduled
    August 17, 2026 at 7:36 PMUTC
    Scheduled
    August 17, 2026 at 7:36 PMUTC

    DrFirst is performing system maintenance in our production environment on Wednesday, August 19th at 10:00 PM ET.

    There is no anticipated interruption in services during this scheduled maintenance window.

    For any questions, please go to help.drfirst.com or contact your DrFirst Channel Manager.

    The DrFirst Team

    To view this notice at any time, go to: https://drfirst.statuspage.io/

DrFirst Notification - Scheduled System Maintenance – Production - E-Prescribing Desktop (Rcopia) – August 13, 2026, 10:00 PM ET
  • Completed
    August 14, 2026 at 4:00 AMUTC
    Completed
    August 14, 2026 at 4:00 AMUTC

    The scheduled maintenance has been completed.

  • In progress
    August 14, 2026 at 2:00 AMUTC
    In progress
    August 14, 2026 at 2:00 AMUTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Update
    August 14, 2026 at 1:00 AMUTC
    Update
    August 14, 2026 at 1:00 AMUTC

    Maintenance will begin as scheduled in 60 minutes.

  • Scheduled
    August 03, 2026 at 8:14 PMUTC
    Scheduled
    August 03, 2026 at 8:14 PMUTC

    DrFirst is performing system maintenance in our production environment on Thursday, August 13th at 10:00 PM ET.

    There is no anticipated interruption in services during this scheduled maintenance window.

    For any questions, please go to help.drfirst.com or contact your DrFirst Channel Manager.

    The DrFirst Team

    To view this notice at any time, go to: https://drfirst.statuspage.io/

Jul 2026

DrFirst Notification - Scheduled System Maintenance – Production - E-Prescribing Desktop (Rcopia) – July 28, 2026, 10:00 PM ET
  • Completed
    July 29, 2026 at 4:00 AMUTC
    Completed
    July 29, 2026 at 4:00 AMUTC

    The scheduled maintenance has been completed.

  • In progress
    July 29, 2026 at 2:01 AMUTC
    In progress
    July 29, 2026 at 2:01 AMUTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Update
    July 29, 2026 at 1:00 AMUTC
    Update
    July 29, 2026 at 1:00 AMUTC

    Maintenance will begin as scheduled in 60 minutes.

  • Scheduled
    July 28, 2026 at 4:37 PMUTC
    Scheduled
    July 28, 2026 at 4:37 PMUTC

    DrFirst is performing system maintenance in our production environment on Tuesday, July 28th at 10:00 PM ET.

    There is no anticipated interruption in services during this scheduled maintenance window.

    For any questions, please go to help.drfirst.com or contact your DrFirst Channel Manager.

    The DrFirst Team

    To view this notice at any time, go to: https://drfirst.statuspage.io/

AWS us-west-2 DNS Health Checks Fired
    Some shared IP customers getting "no IPs are available for this account" when sending emails
      DrFirst Notification - Scheduled System Maintenance – Staging – July 15, 2026, 12:00 PM ET
      • Completed
        July 15, 2026 at 5:00 PMUTC
        Completed
        July 15, 2026 at 5:00 PMUTC

        The scheduled maintenance has been completed.

      • In progress
        July 15, 2026 at 4:00 PMUTC
        In progress
        July 15, 2026 at 4:00 PMUTC

        Scheduled maintenance is currently in progress. We will provide updates as necessary.

      • Update
        July 15, 2026 at 3:00 PMUTC
        Update
        July 15, 2026 at 3:00 PMUTC

        Maintenance will begin as scheduled in 60 minutes.

      • Scheduled
        July 15, 2026 at 2:05 AMUTC
        Scheduled
        July 15, 2026 at 2:05 AMUTC

        DrFirst is performing system maintenance in our staging environment on Wednesday, July 15, 2026 beginning at 12:00 PM ET.

        During this scheduled maintenance window, customers may experience up to 5 minutes of disruption in service.

        For any questions, please go to help.drfirst.com or contact your DrFirst Channel Manager.

        The DrFirst Team

        To view this notice at any time, go to: https://drfirst.statuspage.io/

      DrFirst Notification - Scheduled System Maintenance - Production - PI Platform (AWS Migration Cutover) - July 14 2026, 10:00 PM ET
      • Completed
        July 15, 2026 at 4:00 AMUTC
        Completed
        July 15, 2026 at 4:00 AMUTC

        The scheduled maintenance has been completed.

      • In progress
        July 15, 2026 at 2:00 AMUTC
        In progress
        July 15, 2026 at 2:00 AMUTC

        Scheduled maintenance is currently in progress. We will provide updates as necessary.

      • Update
        July 15, 2026 at 1:00 AMUTC
        Update
        July 15, 2026 at 1:00 AMUTC

        Maintenance will begin as scheduled in 60 minutes.

      • Scheduled
        July 09, 2026 at 7:46 PMUTC
        Scheduled
        July 09, 2026 at 7:46 PMUTC

        DrFirst is performing system maintenance in our production environment on Tuesday, July 14, 2026, beginning at 10:00 PM ET.

        A brief interruption in services is anticipated during this scheduled maintenance window as part of the PI Platform AWS infrastructure cutover. We will provide updates as the migration progresses.

        For any questions, please go to help.drfirst.com or contact your DrFirst Channel Manager.

        The DrFirst Team

        To view this notice at any time, go to: https://drfirst.statuspage.io/

      Jun 2026

      DrFirst Notification - Scheduled System Maintenance - Production- E-Prescribing Desktop (Rcopia) - June 29th, 10:00 PM ET
      • Completed
        June 30, 2026 at 4:00 AMUTC
        Completed
        June 30, 2026 at 4:00 AMUTC

        The scheduled maintenance has been completed.

      • In progress
        June 30, 2026 at 2:00 AMUTC
        In progress
        June 30, 2026 at 2:00 AMUTC

        Scheduled maintenance is currently in progress. We will provide updates as necessary.

      • Update
        June 30, 2026 at 1:00 AMUTC
        Update
        June 30, 2026 at 1:00 AMUTC

        Maintenance will begin as scheduled in 60 minutes.

      • Scheduled
        June 29, 2026 at 6:25 PMUTC
        Scheduled
        June 29, 2026 at 6:25 PMUTC

        DrFirst is performing system maintenance in our production environment on Monday, June 29th at 10:00 PM ET.

        There is no anticipated interruption in services during this scheduled maintenance window.

        For any questions, please go to help.drfirst.com or contact your DrFirst Channel Manager.

        The DrFirst Team

        To view this notice at any time, go to: https://drfirst.statuspage.io/

      Availity Planned Outage
      • Completed
        June 28, 2026 at 3:00 PMUTC
        Completed
        June 28, 2026 at 3:00 PMUTC
        Maintenance has completed successfully
      • In progress
        June 28, 2026 at 3:00 AMUTC
        In progress
        June 28, 2026 at 3:00 AMUTC
        Maintenance is now in progress
      • Planned
        June 17, 2026 at 2:08 PMUTC
        Planned
        June 17, 2026 at 2:08 PMUTC

        Availity RCM Solutions: During this maintenance window, users will not be able to send or receive transactions in the production environment for the following solutions:

        • Essentials

        • Essentials Plus

        • Essentials Pro

        • Gateway

        Please note that the QUA environment will remain fully available and will not be impacted.

      DrFirst Notification - Scheduled System Maintenance - Production- June 24th, 10:00 PM ET
      • Completed
        June 25, 2026 at 4:00 AMUTC
        Completed
        June 25, 2026 at 4:00 AMUTC

        The scheduled maintenance has been completed.

      • In progress
        June 25, 2026 at 2:00 AMUTC
        In progress
        June 25, 2026 at 2:00 AMUTC

        Scheduled maintenance is currently in progress. We will provide updates as necessary.

      • Update
        June 25, 2026 at 1:01 AMUTC
        Update
        June 25, 2026 at 1:01 AMUTC

        Maintenance will begin as scheduled in 60 minutes.

      • Scheduled
        June 24, 2026 at 8:32 PMUTC
        Scheduled
        June 24, 2026 at 8:32 PMUTC

        DrFirst is performing system maintenance in our production environment on Wednesday, June 24th at 10:00 PM ET.

        There is no anticipated interruption in services during this scheduled maintenance window.

        For any questions, please go to help.drfirst.com or contact your DrFirst Channel Manager.

        The DrFirst Team

        To view this notice at any time, go to: https://drfirst.statuspage.io/

      EU Regionalized Email Links Down
        Intermittent Performance Issues with E-Prescribing Desktop (Rcopia)
        • Resolved
          UTC
          Resolved

          This incident has been resolved.

        • Monitoring
          UTC
          Monitoring

          A fix has been implemented and we are monitoring the results.

        • Update
          UTC
          Update

          We are continuing to work on a fix for this issue.

        • Update
          UTC
          Update

          We are continuing to work on a fix for this issue.

        • Identified
          UTC
          Identified

          The issue has been identified and a fix is being implemented.

        • Investigating
          UTC
          Investigating

          Some customers may experience intermittent performance issues with E-Prescribing Desktop (Rcopia) at this time. Our engineers are aware and working to resolve this as soon as possible.

        Jun 2026 to Aug 2026

        Next