BestNotes Status - Notice history

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The login issue affecting E-Prescribing Desktop (Rcopia) has been resolved. Some customers may still experience issues sending controlled substances electronically (EPCS) at this time. Our engineers are actively working to restore full functionality and will provide another update shortly.

The login issue affecting E-Prescribing Desktop (Rcopia) has been resolved. Some customers may still experience issues sending controlled substances electronically (EPCS) at this time. Our engineers are actively working to restore full functionality and will provide another update shortly.

We are continuing to investigate this issue.

We are continuing to investigate this issue.

We are continuing to investigate this issue.

We are continuing to investigate this issue.

We are continuing to investigate this issue.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are aware that eligibility, medication history and prescription processing are both experiencing delays. Our team is actively engaged and taking steps to mitigate further impact. We will provide updates as more information becomes available.

We are continuing to work on a fix for this issue.

We are aware that eligibility, medication history and prescription processing are both experiencing delays. Our team is actively engaged and taking steps to mitigate further impact. We will provide updates as more information becomes available.

We are monitoring the system and see a build up on processing prescriptions. We are engaged and the team is taking steps to mitigate further delay. We will provide an updates as soon as more information is available.

We are monitoring the system and see a build up on processing prescriptions. We are engaged and the team is taking steps to mitigate further delay. We will provide an updates as soon as more information is available.

This incident has been resolved.

We are currently monitoring following a brief window of elevated session authentication errors that affected access to the application. Service has stabilized and access has been restored. Our team is continuing to investigate the root cause and determine next steps. We will provide another update as more information becomes available.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

IDP is currently experiencing an issue, which may affect your ability to authenticate or access services through the IDP. We are working with our 3rd Party vendor to resolve this as quickly as possible

We are continuing to investigate this issue.

We are continuing to investigate this issue.